What’s going on? How do New Zealand emergency nurses cope with the occupational stress that is associated working in the emergency department?
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Other Title
Authors
Boyle, Jaki
Author ORCID Profiles (clickable)
Degree
Master of Nursing
Grantor
Eastern Institute of Technology
Date
2014
Supervisors
Harvey, Clare
Isaac, Dorothy
Isaac, Dorothy
Type
Masters Thesis
Ngā Upoko Tukutuku (Māori subject headings)
Keyword
New Zealand
emergency nurses
emergency departments (EDs)
workplace stress
coping responses/solutions
surveys
emergency nurses
emergency departments (EDs)
workplace stress
coping responses/solutions
surveys
ANZSRC Field of Research Code (2020)
Citation
Boyle, J. (2014). What’s going on? How do New Zealand emergency nurses cope with the occupational stress that is associated working in the emergency department? (Unpublished document submitted in partial fulfilment of the requirements for the degree of Master of Nursing). Eastern Institute of Technology (EIT), New Zealand.
Abstract
AIM
The aim of this research is to determine what factors influence stress levels amongst emergency nurses in New Zealand.
BACKGROUND
International studies suggest that increased workloads, organisational culture and health determinants impact on the working environment for nurses in the emergency department. This position however, has not been fully studied within the New Zealand context. This thesis sought to identify some of those factors that contribute to the stress of nurses working in the emergency departments in New Zealand.
RESEARCH DESIGN
This study used a quantitative descriptive design using an online survey to gather information related to those factors contributing to work related stress of emergency nurses. The framework used for this study was based on Healy and Tyrell’s (2011) research conducted in Ireland, and also using a content analysis to collate the data into themes.
PARTICIPANTS
The research participants were nurses who were members of the College Emergency Nurses New Zealand (CENNZ). Distribution of the online survey was completed by CENNZ to maintain anonymity of the participants.
RESULTS
One hundred and seventy eight individuals completed the online questionnaire, with a response of 51.44% nurses who were members of the CENNZ. The data supported international research.
CONCLUSION
Factors that cause stress in the ED cannot be viewed in isolation. Issues such as the overcrowding, patient care, organisational dynamics and the imposition of national health targets all have a cumulative effect on stress levels amongst nurses. Mitigating the effects that these factors have is essential and requires further inquiry to formulate strategies that will assist in reducing the impact that these elements have on New Zealand emergency nurses.
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