Recruiting and retaining learners in workplace literacy programs in New Zealand

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Authors

Benseman, John

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2013

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Journal Article

Ngā Upoko Tukutuku (Māori subject headings)

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workplace programmes
literacy
retention
recruitment
workplace numeracy
workplace literacy

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Citation

Benseman, J. (2013). Recruiting and retaining learners in workplace literacy programs in New Zealand. Australian Journal of Adult Learning, 53 (1), 8-25.

Abstract

Successful workplace literacy and numeracy programs are dependent on effective strategies to recruit and then retain course participants. This article reports on the recruitment strategies used in a large workplace literacy and numeracy project involving 535 workers in 18 courses. It provides an analysis of the strategies used, their rates of success in the companies, the overall retention rates and identifies effective ways to implement these strategies.

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