Export education: How do international students experience New Zealand’s service to them?

Abstract

Export education continues to be an important aspect of the New Zealand education sector. It has an effect both on the income to institutions and on teaching methods/approaches in the classroom. Surveys of international student experiences have been conducted previously and this article extends the research to consider student experiences at private and government owned institutions by looking at the gap between student expectations and their perceptions of the actual experience. In order to encourage international students New Zealand needs to manage the student experience and increase the social and intercultural aspects of international study.