Grounding practice in theory: the development of a literature-based performance framework in New Zealand local government
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Authors
Alach, Zhivan
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Grantor
Date
2016-05-10
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Type
Journal Article
Ngā Upoko Tukutuku (Māori subject headings)
Keyword
New Zealand
local government
public sector entities
work performance
organisational performance
literature reviews
local government
public sector entities
work performance
organisational performance
literature reviews
ANZSRC Field of Research Code (2020)
Citation
Alach, Z. (2016). Grounding practice in theory: the development of a literature-based performance framework in New Zealand local government, Occasional and discussion paper series, 2016(2). ISSN 2324-3635.
Retrieved from http://www.unitec.ac.nz/epress/
Abstract
Performance measurement is a subject of some importance within the public sector. This study examines the design and development of a performance measurement framework within a local government department.
It used a narrative case study approach to follow the process used by the design team involved. The design team began by examining the performance literature at a number of levels, and from this distilled eight design principles, from which they built a performance measurement framework.
The design team encountered a number of challenges during this process; challenges they expected based on the literature. From the experiences of the design team, a number of hypotheses suitable for further testing have been derived. This study provides useful advice for performance measurement professionals within the public sector in developing frameworks grounded in theory, whether at the central or local government level.
Publisher
Unitec ePress
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Unitec ePress
Copyright notice
Grounding Practice in Theory: The Development of a Literature-based Performance Framework in New Zealand Local Government by Zhivan Alach is licensed under
a Creative Commons Attribution-NonCommercial 4.0 International License
Attribution-NonCommercial-NoDerivs 3.0 New Zealand
Attribution-NonCommercial-NoDerivs 3.0 New Zealand