A qualitative analysis of success factors when adopting new software systems in the retail sector in New Zealand
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Authors
Mirzaei, Maryam
Sreenivas, T.
Vellore, S.
Kearns, Nick
Sreenivas, T.
Vellore, S.
Kearns, Nick
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Date
2021-02-19
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Type
Conference Contribution - Oral Presentation
Ngā Upoko Tukutuku (Māori subject headings)
Keyword
New Zealand
retail sector
SAP
organisational change
literature reviews
knowledge management
grocery stores
retail sector
SAP
organisational change
literature reviews
knowledge management
grocery stores
ANZSRC Field of Research Code (2020)
Citation
Mirzaei, M., Sreenivas, T., Vellore, S., & Kearns, N. (2021, 2). A qualitative analysis of success factors when adopting new software systems in the retail sector in New Zealand. Paper presented at the 21st International Business Horizon-INBUSH ERA, "Managing Organizations during Pandemics and VUCA" WorldVirtual International Research Conference.
Abstract
Literature review - Trends in supply chain, Retail research, Gap: implementation, how and where you get the data
Adapting new software systems
This case: adapting SAP in grocery stores
Methodology
FIndings: User experience, migration implications, productivity impacts, overall impressions
Discussion
Future direction
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