New Zealand consumers’ health information needs : results of an interpretive descriptive study

dc.contributor.affiliationUnitec Institute of Technologyen_NZ
dc.contributor.affiliationUniversity of Aucklanden_NZ
dc.contributor.affiliationHealth Navigator New Zealanden_NZ
dc.contributor.authorHoney, Michelle L.
dc.contributor.authorRoy, Dianne
dc.contributor.authorBycroft, Janine J.
dc.contributor.authorBoyd, Mary-Anne
dc.date.accessioned2015-12-01T19:43:27Z
dc.date.available2015-12-01T19:43:27Z
dc.date.issued2014-09
dc.description.abstractINTRODUCTION: Health literacy is linked to better health outcomes and underpins effective self-management, yet over one-and-a-half million New Zealanders are known to have poor health literacy skills. An ability to access and understand health information is an important component of health literacy. Little is known, however, about New Zealand consumers’ health information needs. This qualitative study sought to understand the perceptions of consumers related to their needs and use of health information. METHODS: Four focus group interviews provided data for this qualitative descriptive study. Data analysis used a thematic inductive approach. Participants were from the general population, accessed through community-based health organisations. These consumers were predominantly of New Zealand European ethnicity, female, older, and most were actively engaged in managing their health. FINDINGS: Four themes were identified: issues with current information provision; preferences for content; format; and sources of health information. These themes are described in the paper, using illustrative quotes from consumer participants. CONCLUSION: This study indicates that consumers have varied health information needs. Health professionals cannot assume that consumers all have the same health literacy skills. The ideal is to provide personalised, relevant information in a manner the consumer can understand, within the current time constraints in practice. Health professionals can support consumers in their use of different strategies to ensure their health information needs are expressed and met.en_NZ
dc.identifier.bibliographicCitationHoney, M. L. L., Roy, D. E., Bycroft, J., and Boyd, M. (2014). New Zealand consumers’ health information needs : results of an interpretive descriptive study. Journal of Primary Health Care, 6(3), pp.203-211.en_NZ
dc.identifier.issn1172-6164
dc.identifier.issn1172-6156
dc.identifier.urihttps://hdl.handle.net/10652/3137
dc.language.isoenen_NZ
dc.publisherRoyal New Zealand College of General Practitionersen_NZ
dc.relation.urihttps://www.rnzcgp.org.nz/journal-of-primary-health-care/en_NZ
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 New Zealand*
dc.rights.holderRoyal New Zealand College of General Practitionersen_NZ
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/nz/*
dc.subjectconsumer health informationen_NZ
dc.subjectfocus groupsen_NZ
dc.subjecthealth literacyen_NZ
dc.subjectqualitative researchen_NZ
dc.subjecthealth promotionen_NZ
dc.subject.marsden111712 Health Promotionen_NZ
dc.titleNew Zealand consumers’ health information needs : results of an interpretive descriptive studyen_NZ
dc.typeJournal Articleen_NZ
unitec.identifier.roms56269en_NZ
unitec.institutionUniversity of Aucklanden_NZ
unitec.institutionUnitec Institute of Technologyen_NZ
unitec.institutionHealth Navigator New Zealanden_NZ
unitec.institution.studyareaHealth Sciences
unitec.peerreviewedyesen_NZ
unitec.publication.lpage211en_NZ
unitec.publication.spage203en_NZ
unitec.publication.titleJournal of Primary Health Careen_NZ
unitec.publication.volume6(3)en_NZ
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