Harassment in the Public Service: Brazil and New Zealand Perspectives
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Authors
Rodrigues, Luiz Alexandre Chamorro
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Degree
Master of Applied Management
Grantor
Southern Institute of Technology
Date
2024
Supervisors
Wood, Jacob
Wood
Wood
Type
Masters Dissertation
Ngā Upoko Tukutuku (Māori subject headings)
Keyword
Public Workplace
Public service workers
Brazil
New Zealand
Public service workers
Brazil
New Zealand
ANZSRC Field of Research Code (2020)
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Abstract
This research delves into the pervasive issue of workplace harassment within the public service, offering a nuanced exploration of the experiences and perceptions of public servants in these two distinct cultural contexts. Employing a qualitative research approach, the study addresses a critical literature gap, providing a comparative analysis of harassment within public service settings. Acknowledging the serious consequences of harassment for both individuals and organisations, the study emphasizes its impact on employee well-being, organisational culture, productivity, and public trust in government. The research highlights the social responsibility of public sector organisations to address and reduce harassment, contributing insights that inform evidence-based policies for the prevention and management of such incidents. The literature review underscores the widespread nature of workplace harassment, specifically within the public service sector, shedding light on various forms such as psychological, sexual, and physical harassment. The comparative analysis underscores disparity between Brazil and New Zealand, indicating New Zealand has more effective policies and practices in addressing workplace harassment, while dissatisfaction with the implementation of harassment policies is evident in both countries. Key policy implications include recommendations to enhance awareness and training programs, integrate a commitment to gender equality, improve reporting mechanisms, and establish continuous monitoring and evaluation of harassment policies. This publication wishes to provide insights to the academic and practitioner communities, informing strategies to enhance workplace well-being, foster inclusive organisational cultures, and ultimately, improve the effectiveness of public services.
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CC BY-NC Attribution-NonCommercial 4.0 International