Designing Compliance into Payroll Software Systems: An Investigation into Automated Approaches for Meeting the Requirements of the New Zealand Holidays Act 2003
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Authors
Arachchige, Duminda Dulari Perera Jayasinghe
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Degree
Master of Applied Management
Grantor
Southern Institute of Technology
Date
2024-09
Supervisors
Skelton, Lorraine
Type
Masters Dissertation
Ngā Upoko Tukutuku (Māori subject headings)
Keyword
Payroll compliance
Automated systems
New Zealand Holidays Act 2003
Software solutions
Payroll management
Automated systems
New Zealand Holidays Act 2003
Software solutions
Payroll management
ANZSRC Field of Research Code (2020)
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Abstract
This study aimed to explore the challenges organisations encounter in maintaining payroll compliance with the New Zealand Holidays Act 2003 and subsequent amendments using automated systems. It focused on identifying software limitations, particularly in managing complex leave calculations and variable work patterns, to provide insights into improving automation and reducing the need for manual adjustments.
This study originally intended to use a mixed-method design, combining quantitative data from questionnaires with qualitative insights from interviews with payroll professionals across New Zealand. However, due to limited interview participants, the interviews now provide supporting insights, offering context to the compliance challenges identified in the quantitative data.
The key findings revealed that while automated payroll systems enhance efficiency, significant manual interventions are still required to meet the complex requirements of the New Zealand Holidays Act. Common challenges include handling variable work patterns and complex leave calculations, highlighting the need for more flexible, customisable payroll software solutions.
The study concludes that current payroll systems, while effective in certain areas, require greater flexibility and customisation to fully comply with the New Zealand Holidays Act. Enhancing collaboration between payroll professionals and software developers, along with regular system updates, is crucial for improving compliance and reducing manual interventions.
The study recommends regular audits, continuous software updates, and enhanced collaboration between payroll professionals and developers to improve compliance. Additionally, investing in training and more flexible, customisable payroll systems will help organisations better manage complex legislative requirements.
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CC BY-NC Attribution-NonCommercial 4.0 International