A qualitative analysis of success factors when adopting new software systems in the retail sector in New Zealand
Mirzaei, Maryam; Sreenivas, T.; Vellore, S.; Kearns, Nick
Date
2021-02-19Citation:
Mirzaei, M., Sreenivas, T., Vellore, S., & Kearns, N. (2021, 2). A qualitative analysis of success factors when adopting new software systems in the retail sector in New Zealand. Paper presented at the 21st International Business Horizon-INBUSH ERA, "Managing Organizations during Pandemics and VUCA" WorldVirtual International Research Conference.Permanent link to Research Bank record:
https://hdl.handle.net/10652/5312Abstract
Literature review - Trends in supply chain, Retail research, Gap: implementation, how and where you get the data
Adapting new software systems
This case: adapting SAP in grocery stores
Methodology
FIndings: User experience, migration implications, productivity impacts, overall impressions
Discussion
Future direction