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dc.contributor.authorMirzaei, Maryam
dc.contributor.authorVellore, S.
dc.description.abstractTraditional small retail businesses are among the most immobile and inflexible working environments, however, as the need for supply chain integration is increasing these businesses are also reshaping and reforming. This presentation discusses part of the findings of recent qualitative research that explores the implementation of a new integrated enterprise management software to a chain of medium-size retail stores in New Zealand. We interviewed store managers and other employees in the stores as well as trainers and facilitators. We found that the cloud-based nature of the new technologies has led to new-found mobility. Findings indicate that store managers' mobility was improved as a result of improved visibility/tangibility of information across all functions. This allowed better delegation of tasks, while it facilitated making important decisions while away from the store. We also found technical skills learned in the process by the employees enhanced their mobility within the same retail chain and beyond.en_NZ
dc.subjectNew Zealanden_NZ
dc.subjectsmall and medium-sized enterprises (SMEs)en_NZ
dc.subjectretail sectoren_NZ
dc.subjectknowledge managementen_NZ
dc.subjectsupply chain integrationen_NZ
dc.subjectqualitative researchen_NZ
dc.titleMobility : a by-product of supply chain integrationen_NZ
dc.typeConference Contribution - Oral Presentationen_NZ
dc.subject.marsden150302 Business Information Systemsen_NZ
dc.identifier.bibliographicCitationMirzaei, M., & Vellore, S. (2019, 12). Mobility: A by-product of supply chain integration. Paper presented at the 10th Mobilities Research Symposium. Mobile Properties: Migration, Travel, Performance, Work and New Technologies, Queenstown, New Zealand.en_NZ
unitec.publication.titleMobilities Research Symposiumen_NZ
unitec.conference.orgMobilities Network for Aotearoa New Zealanden_NZ
unitec.conference.locationQueenstown, New Zealanden_NZ
dc.contributor.affiliationUnitec Institute of Technologyen_NZ
unitec.institution.studyareaManagement and Marketing

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