Show simple record

dc.contributor.authorPerera, Ahesha
dc.description.abstractThe performance of world class manufacturing companies is not only based on equipment, material, and processes but also human capital. Thus, this research contributes and extends the existing knowledge on human capital to provide a comprehensive understanding by exploring following questions: “How do human capital effect on productivity and efficiency?” and ”How do human capital and its role on productivity and efficiency in the banking sector in Sri Lanka differ from that in New Zealand?”. This research employed a qualitative case study as a research approach. Data is collected, via conducting in-depth interviews, and gathering information from available secondary sources from 10 banks in two nations, Sri Lanka and New Zealand. Data analysis is done through content analysis which resulted in a comprehensive understanding of the relationship between HC and the productivity and efficiency in the banking sector in a developing country, Sri Lanka and a developed country, New Zealand. This study revealed that HC has the potential to enhance overall productivity and efficiency in the banking sector in both contexts. Comparative analysis suggests that although some differences existed, views on the importance of having HC to enhance productivity and efficiency in these two countries were consistent.en_NZ
dc.publisherDepartment of Commerce and Financial Management, University of Kelaniya, Sri Lanka.en_NZ
dc.rights© 2017 Department of Commerce and Financial Managementen_NZ
dc.subjectSir Lankaen_NZ
dc.subjectNew Zealanden_NZ
dc.subjectfinancial sectoren_NZ
dc.subjecthuman capitalen_NZ
dc.subjecthuman resources management (HRM)en_NZ
dc.titleEffect of human capital on productivity and efficiency in the banking sector : an exploratory study of Sri Lanka and New Zealanden_NZ
dc.typeJournal Articleen_NZ
dc.subject.marsden150305 Human Resources Managementen_NZ
dc.subject.marsden150203 Financial Institutions (incl. Banking)en_NZ
dc.identifier.bibliographicCitationPerera, A. (2017). Effect of human capital on productivity and efficiency in the banking sector: An exploratory study of Sri Lanka and New Zealand. Journal of Business and Technology, 1(1), 53-64.en_NZ
unitec.publication.titleJournal of Business and Technologyen_NZ
dc.contributor.affiliationUnitec Institute of Technologyen_NZ
unitec.publication.placeKelaniya, Colombo, Sri Lankaen_NZ
unitec.institution.studyareaManagement and Marketing

Files in this item


This item appears in

Show simple record

 Unitec Institute of Technology, Private Bag 92025, Victoria Street West, Auckland 1142