The Patient Perspective : panel presentation : I would have liked that...
Date
2015Citation:
Hughes, C. R. (2014). The Patient Perspective : panel presentation : I would have liked that.. Paper presented at Optimising the Patient Experience Conference. Hotel Novotel, Auckland, May 20-21.Permanent link to Research Bank record:
https://hdl.handle.net/10652/3141Abstract
What do patients really think about their experience during hospitalisation? Hear some examples directly from patients and get some ideas to improve your patient care management.
• Sharing good and bad experiences
• The little things that make the difference
• Patients’ suggestions and recommendations
Catherine Hughes' story:
• 2003-2008 PhD Thesis Ethnographic study of patient experiences with limited prognoses; from diagnosis to death
• Late 2008 Diagnosed with Invasive ductal carcinoma 25mm Grade 2 tumor
• 2008-2009 surgery and treatment over Christmas
• 2011 Shoulder replacement surgery (pyrotitan shoulder)
• 14 operations in 25 years, so what do I know?