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dc.contributor.authorLi, Xiaosong
dc.contributor.authorLian, Wei
dc.contributor.authorSarrafzadeh, Hossein
dc.date.accessioned2015-08-11T23:24:42Z
dc.date.available2015-08-11T23:24:42Z
dc.date.issued2014
dc.identifier.urihttps://hdl.handle.net/10652/2968
dc.description.abstractBusiness-to-Consumer (B2C) e-commerce is popular because of its convenience, speed and price. Although there has been intense debate about quality dimensions of e-commerce websites, more research is needed to find a well-established measurement. This empirical study identifies a set of measurements with 10 factors and their corresponding dimensions, including software development attributes based on the literature and the qualitative and quantitative data gathered from four different stakeholders. The survey results suggest that security, smooth transaction processes and smooth shopping processes are the most important concerns for online shoppers. The IS success model checking suggests that the proposed measurements are comprehensive. This work is compared with the customized ISO 9126 quality model.en_NZ
dc.language.isoenen_NZ
dc.publisherWEBIST (Setúbal - Portugal)en_NZ
dc.relation.urihttp://www.webist.org/?y=2014en_NZ
dc.relation.urihttp://www.researchgate.net/publication/271387028_An_Investigation_of_Factors_and_Measurements_for_Successful_e-Commerce_Websitesen_NZ
dc.rightsAll rights reserveden_NZ
dc.subjectBusiness-to-Consumer (B2C) e-commerceen_NZ
dc.subjectwebsitesen_NZ
dc.subjectmetricsen_NZ
dc.subjectqualitative measurementen_NZ
dc.titleAn Investigation of Factors and Measurements for Successful e-Commerce Websitesen_NZ
dc.typeConference Contribution - Paper in Published Proceedingsen_NZ
dc.rights.holderWEBIST (Setúbal - Portugal)en_NZ
dc.subject.marsden150504 Marketing Measurementen_NZ
dc.identifier.bibliographicCitationLi, X., Lian, W., and Sarrafzadeh, A. (2014). An Investigation of Factors and Measurements for Successful e-Commerce Websites. WEBIST 2014 - International Conference on Web Information Systems and Technologies(Ed.), Barcelona, Spain (pp.354-60). 2.en_NZ
unitec.institutionUnitec Institute of Technologyen_NZ
unitec.publication.spage354en_NZ
unitec.publication.lpage360en_NZ
unitec.publication.volume2en_NZ
unitec.publication.titleWEBIST 2014 - International Conference on Web Information Systems and Technologiesen_NZ
unitec.conference.titleWEBIST 2014 - 10th International Conference on Web Information Systems and Technologiesen_NZ
unitec.conference.orgWeb Information Systems and Technologies (WEBIST)en_NZ
unitec.conference.locationBarcelona, Spainen_NZ
unitec.conference.sdate2014-04-03
unitec.conference.edate2014-04-05
unitec.peerreviewedyesen_NZ
dc.contributor.affiliationUnitec Institute of Technologyen_NZ
unitec.identifier.roms56148en_NZ
unitec.identifier.roms56099
unitec.institution.studyareaComputing


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