HR practitioners’ contribution to business excellence: results spanning a quarter of a century in New Zealand
Nel, Pieter; Fourie, Leon
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Citation:Nel, P.S., and de Wet Fourie, L. (2013). HR practitioners contribution to business excellence: results spanning a quarter of a century in New Zealand. In Globalizing businesses for the next century: visualizing and developing contemporary approaches to harness future opportunities. GBATA 15th annual international conference. Readings book. 937-946. ISBN: 1932917098
Permanent link to Research Bank record:https://hdl.handle.net/10652/2753
Competent managers and human resource (HR) practitioners play a pivotal role in the success of any business. This includes a variety of business functions that ought to he identified and managed to add value to the bottom-line and harness opportunities .Empirical research was conducted in New Zealand in 2010 to repeat two similar 2000 surveys and an earlier survey conducted in 1994. The longitudinal results up to 2020 identified important areas of the business environment as perceived by HR practitioners. These are awareness of the importance of the effect of change, international competition, and customer satisfaction. It is recommended that HR managers must become dedicated change agents to continue to support management optimally, as this perception was revealed by the survey results over the 25 year period.