An analysis of how HR policies and procedures impact on employees’ performance in New Zealand organizations

Abstract

A major challenge for human resource personnel has been establishing a clear and definitive employees' behavior with the organization strategy. A new scientific model, Ongoing Profession Development (OPD) simplifies this process and enables human resource personnel to achieve greater performance gain by virtue of better alignment of employees' behavior with the strategy. This research study examines the OPD model efficacy in improving Strategic Human Resource Management (SHRM) outcomes.

The study was conducted in only eleven New Zealand service based organizations due to the limited nature of the research project being undertaken. The result from this research study is based on the responses collected from interviews of one HR manager from each organization and survey responses from five employees of each organization.

The study assesses the effectiveness of SHRM in relation to the extent of the presence of OPD model elements in the organizations' SHRM processes. The study utilizes statistical procedures and mathematically ascertains that a direct relationship exists between SHRM outcomes and the presence of OPD model elements.

This research study reveals that a better performing SHRM in an organization has a higher degree of presence of OPD elements. Organizations can experience an increase of 12% in performance with the incorporation of the OPD model in their SHRM process.

Although the findings are in conjunction with existing empirical evidence, they are obtained mainly from service organizations which is a limitation of this study, but this decision was made because people are extremely critical to the success of this type of organizations in any economy in the world. However better results could perhaps be obtained if a larger and more diverse sample of different industries is researched by future research scholars.